Terms & Conditions
Please exercise caution when browsing the Internet. By clicking on links and advertisements, you will be taken to sites outside the control of www.vedic-astrology.co.in. We make no representations concerning the content of sites listed in our directory. For that reason, we cannot be held responsible for the accuracy, relevancy, copyright compliance, legality or decency of material contained in sites listed in our search results or otherwise linked to by www.vedic-astrology.co.in
ANY TYPE OF LEGAL CLAIM (WHETHER IN CONTRACT, TORT OR OTHERWISE), SHALL BE LIMITED TO ANY AMOUNTS YOU MAY HAVE PAID TO www.vedic-astrology.co.in AND www.vedic-astrology.co.in SHALL HAVE NO LIABILITY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL www.vedic-astrology.co.in BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, MULTIPLE, PUNITIVE OR SIMILAR DAMAGES
We emphasize that we are strictly against this form of unmoderated and unregulated link advertising and strictly prohibit its use within our site content.
www.vedic-astrology.co.in ensures complete confidentiality of the customer’s identity, birth details and the prediction details. www.vedic-astrology.co.in further ensures that no use will be made of the information that may come to the knowledge of the management of the site or revealed in the horoscope of the customer. Such information will only be used to communicate to the customer or will be retained in the databank for referencing purpose if you may need to consult in future.
An astrological prediction is just an opinion of the astrologer and has no scientific authenticity. These predictions are based upon the characteristics, placements, aspects, associations, strengths, weaknesses of the planets and the ability, grip over the subject and experience of the astrologer in the Indian Vedic astrology. Though all the predictions are provided by a panel of eminent astrologers, the same should not be used as a substitute to an advice of a licensed professional, medical / psychiatric treatment, study, a curriculum, profession or life style. The predictions, opinions and remedial measures of two astrologers on one horoscope may differ and have varied results.
www.vedic-astrology.co.in stands no warranties and is not liable to be held responsible for any prediction, opinion and remedy suggested and its viability.
In case of any dispute the court of jurisdiction will be Kolkata only.
Refund & Cancellation Policy
Vedic Astrology has a friendly return and refund policy to ensure your online purchase is free of stress. We offer “100% Buyer Protection Program” for our valued customers. We are always with you, before your purchase and after your purchase. We are not perfect but we have ensured hard that our refund/return policies do not bring any ugly surprises to you post your purchase.
By requesting a refund, user is agreeing to provide Vedic Astrology’s Quality Audit team permission to access the details of the consultation for which refund has been requested, in order to determine whether the case is fit for refund.
Vedic Astrology Quality Audit team’s decision on processing the refund is at the sole discretion of the team and such decision is final in nature. Vedic Astrology Quality Audit team will, on a best efforts basis, provide refund to users wherever quality parameters have not been satisfied.
What is Vedic Astrology Return Policy?
Product - Our “100% Buyer Protection Program” for products allows for easy returns and refunds for:
Products which you received in “Damaged/Defective/Broken” condition.
Products which you may not like for quality and color related issues.
Service - Our “100% Buyer Protection Program” for service has below mentioned refund & Cancellation policy:
Any cancellation made within two hours of payment.
No refund shall be made for incorrect data provided by the customer. However one can send correct information within two hour of order.
Once the report is delivered to the customer no refund shall be made.
In case of double payment made by mistake against the single order, one payment will be refunded
How to raise dispute for an order?
Customer need to register dispute by sending email to email@example.com with images of broken/ defective/ damaged products within two days of delivery. All products must be returned in the original condition they were received in along with any bills or labels. Please mention your order number in the email.
After we review your return request, you will receive an e-mail with instructions on resolution or return of your item. Please allow us three days to respond to your return request and provide instructions on returning your item. We recommend using an online traceable courier service for returning your items.
What to do if Vedic Astrology is not responding to the dispute?
Please allow 3 business days for us to address the issue and provide instructions for your return/ resolution. If we do not respond even after 3 business days, or if your issue is not addressed to your satisfaction, you can submit the dispute by sending email to firstname.lastname@example.org and we will ensure you get timely resolution to your dispute.
Who pays for the delivery charges for returning of products?
When you’re returning an item that was damaged/ defective or due to an error on our part, you will not bear any charges for that. Please pack well when you are returning the product so that it reaches us in good condition.
The amount you paid for the product plus any shipping paid at the time of order will be directly refunded back to your bank account/credit card/debit card within 7 working days of refund.
When will I be refunded?
We can refund you when the product will be delivered to us. Remember that items have to be returned to us directly by you. Once received, we will credit the amount back to you within 7 working days (does not include Saturdays, Sundays and Bank Holidays). However the same is subject to transaction and processing time taken by bank/payment gateway.
All refunds will be made after deducting the transaction charges levied by the bank and / or the payment gateway, the cost of shipping or courier charges (back and forth), customs duty and / or any other charges that may have been borne by vedic-astrology.co.in in processing and / or delivering the service, as applicable. However, no recovery of above mentioned shall be made if refund is due to damaged/defective/ broken product.
How are items packaged?
All items are carefully packaged as to avoid any form of damage.
What are the shipping charges?
Prices may be different for different countries to account for shipping costs. Also, For International orders, the shipping charges are different for different items.
What is the estimated delivery time?
The estimated time of delivery is within 7 working days for domestic orders and 15 working days for international orders. All orders get shipped within a day from the Vedic Astrology office.
How will the delivery be done?
We try to process all deliveries through reputed courier companies like Bluedart and Fedex. In some cases where the pincode/zipcode is not serviceable by these courier companies, we use Indian Speed Post for those deliveries.
If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.
Do you deliver internationally?
Vedic Astrology does deliver items internationally. You are more than welcome to make your purchases on our site from anywhere in the world. We use Bluedart or FEDEX to deliver your shipments safely and timely to you.
How can I track the delivery of my order?
All Vedic Astrology items are delivered through reputed courier partners who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners. We email you the tracking number after we dispatch your order.
Who would be responsible for paying local taxes in countries outside of India?
Customs Duty & other international taxes etc. if applicable will have to be borne by the customer according to the laws of the land.